Almost One in Four Singapore Workers Use AI Nearly Daily, but Few See Clear Job Benefits: ADP Research

17 June, 2026

Close to one-quarter (23%) of workers in Singapore use AI nearly daily, with 56% using it at least multiple times a week.
Half of workers globally use AI at least multiple times a week, with one in five (20%) using it nearly daily.
Globally, frequent AI users report higher engagement and lower negative stress than non-users, but are more likely to question their productivity.

SINGAPORE, 17 June, 2026 – Artificial intelligence (AI) is becoming a part of everyday work in Singapore, with almost one in four (23%) workers using it nearly daily, and 56% using it at least multiple times a week, according to ADP Research’s most recent issue of People at Work 2026.

While Singapore’s workforce is using AI, few workers are convinced of the technology’s value on their work. In 2025, only 15% of workers in the country strongly agree that AI will positively impact their job responsibilities in the next year.

A similar perception gap is emerging globally. Half of the workers surveyed are using AI at least multiple times a week, and 20% are using it nearly daily. While 30% of workers who use AI daily in their work report feeling fully engaged, daily users are four times more likely to feel less productive than non-users. This suggests that frequent users may feel like they have achieved less as AI becomes more integrated into their daily work.

Jessica Zhang, Senior Vice President of APAC at ADP, said, "AI is reshaping how work gets done, but adoption alone does not guarantee meaningful workplace impact in Singapore. Workers need to build both skills and familiarity with AI tools while understanding how these technologies fit into their day-to-day workflows. This enables them to identify where AI can drive real productivity gains and, in turn, focus more of their time on work that requires human judgment, creativity, and meaningful connections with others.”

“For employers, this presents an opportunity to invest in training and set clearer performance expectations. By defining how employees create value in an AI-enabled workplace, organizations can help their people work more effectively alongside AI, build confidence in using these tools, and focus on higher-value contributions.”

AI Adoption and Sentiment Vary in Singapore

In Singapore, work type also shapes workers’ perceptions towards AI. Knowledge workers (22%) are the most optimistic about AI in their job responsibilities, which is double the share of skilled task workers (11%) and about three times that of repetitive task workers (7%), suggesting that expertise-led roles have clearer opportunities to apply AI in their workflows.

The use of AI is also not limited to younger workers in Singapore. Workers aged 27 - 39 years old (25%) are the heaviest daily AI users across all age groups, followed by those aged 40 -54 years old (23%), and those aged 18 - 26 years old (20%), showing that adoption spans different generations in the workplace

Frequent AI Users Report Higher Engagement and Lower Stress

Globally, the use of AI can contribute to a more positive workplace experience. According to the report, 11% of daily AI users report experiencing negative stress, roughly half the rate of non-users (23%).

Frequent AI users also report stronger team dynamics. They are more likely to say they are part of a work team and more likely to report being on the “best team” at work. Daily users are also more likely than less frequent users to feel their jobs are safe from elimination, indicating a strong link between regular AI use and job confidence.

Dr. Nela Richardson, chief economist, ADP, said, "AI is not only changing how work gets done, but also how people feel at work. Our data shows that frequent AI users report higher engagement and lower stress. But they also feel less productive. Employers that help workers transition to new ways of working with the technology can better foster a workplace where AI feels less like a disruption and more like a teammate.”

Read the full report here.

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About “People at Work 2026” Report Series Methodology

People at Work 2026 features survey findings derived from ADP Research's annual Global Workforce Survey of more than 39,000 working adults in 36 markets to uncover global workforce sentiment, an examination of how people are navigating the complexities of a changing world. The report presents worker sentiment data sifted by geography, job type, and other dimensions, providing employers with a fine-tuned and granular view of the global workforce that can be used to better understand their workforce and drive growth through data-driven talent decisions.

The 2025 Global Workforce Survey collected responses between July 21 and August 4, 2025, from a random sample, stratified by age and gender, of more than 39,000 working adults in 36 markets, to provide regional and market comparisons of worker sentiment. Respondents come from a wide variety of industries, educational backgrounds, on-site and remote work environments, work types, and skill sets. They represent a range of management and individual contributor roles, working for employers of all sizes.

To view the latest People at Work 2026, in addition to previous versions, visit here: https://sg.adp.com/resources/insights/people-at-work.aspx

About ADP Research

The mission of ADP Research is to make the future of work more productive through data-driven discovery. Companies, workers, and policymakers rely on our finely tuned data and unique perspective to make informed decisions that impact workplaces around the world. To subscribe to monthly email alerts or obtain additional information about ADP Research, including employment and pay data, methodology, and a calendar of release dates, please visit https://www.adpresearch.com.

About ADP (NASDAQ: ADP)

ADP has been shaping the world of work with innovation and expertise for more than 75 years. As a global leader in HR and payroll solutions, ADP continuously works to solve business challenges for our clients and their workers, from simple, easy-to-use tools for small businesses to fully integrated platforms for global enterprises — and everything in between. Always Designing for People means we're focused on just that – people. We use our unmatched AI-driven insights and proven expertise to design innovative solutions that help people achieve greater success at work. More than 1.1 million clients across 140+ countries rely on ADP's exceptional service to support their people and drive their business forward. HR, Talent, Time Management, Benefits, Compliance, and Payroll. Learn more at ADP.com

ADP, the ADP logo, and Always Designing for People, are trademarks of ADP, Inc. All other marks are the property of their respective owners.

Media Contact

Annabell Woon
Archetype Singapore
adphubap@archetype.co

Ying Wang
PR & Brand Voice Manager, ADP APAC
ying.wang@ADP.com