How to choose a good payroll service provider?

First, decide what form of outsourced payroll solution your business needs. You may opt for fully or partially managed payroll services, depending on your size and specific objectives. Check how many years of payroll experience the provider has - and their accreditations. ADP brings over 70 years’ payroll experience and manages payroll for over 1,000,000 clients. We’re ranked no 1 in the Business category of Security Magazine’s 2016 Security 500.

How does the payroll handover work?

If you opt for ADP Payroll Managed Services, ADP will manage third-party payment, HMRC reporting including Electronic Data Interchange (EDI) and Real Time Information (RTI) data, statutory forms, and fixed and variable payroll data. With ADP Payroll Processing Services, you can choose which services to manage yourselves and which to hand over to ADP.

What payroll data is transferred?

Your employees’ information is transferred to the payroll outsourcing provider of your choice, including data such as hire dates, job titles and pay information.

What are the benefits of outsourcing payroll with ADP?

If you decide to outsource your payroll to ADP, we’ll help you align payroll and HR services with the needs of your business. By streamlining payroll functions and enabling the sharing of data, we improve expertise and collaboration across teams. ADP has thousands of payroll and HR experts available to advise on the implications of any changes. Plus, our cloud-based software eliminates manual errors, increasing productivity and releasing cost efficiencies.

Are there different levels of ADP payroll outsourcing to choose from?

Payroll outsourcing by ADP is scalable, modular, flexible, and offers three different forms of service. Still want to control your own payroll but would like some help? Benefit from our unique payroll knowledge with our Payroll Processing Services. If you prefer to hand everything over, choose ADP Payroll Comprehensive Outsourcing Services. Meanwhile, ADP Payroll Managed Services take on your payroll while giving you flexibility.

Your guide to payroll outsourcing

Learn how payroll outsourcing works and discover the benefits of outsourcing your payroll. See how payroll outsourcing saves you time and gives you peace of mind.

What is payroll outsourcing?

Are your hands full running payroll while trying to adhere to thousands of compliance changes? Relieve the burden with payroll outsourcing so you can save time and focus on your business.

Payroll outsourcing is when a partner like ADP manages your payroll. It’s important to choose the right partner to ensure every employee is paid securely, on time and accurately every month. Outsourcing payroll minimises your business risk. Stay compliant with ever-changing regulations and data privacy legislation. Your payroll will operate seamlessly, no matter how many people you employ.

How does payroll outsourcing work?

With payroll outsourcing you get the advantage of working with the payroll experts. Simply leave the tedious task of running payroll for each employee every month to us. Free yourself from monitoring and managing thousands of payroll compliance changes.

Run payroll in just a few clicks — anytime, anywhere, on any device. Your taxes and CPF contributions are calculated and deducted automatically on your behalf. Other than the payroll process itself, we’ll make sure your statutory reports such as IR8A are all done for you.

Why outsource your payroll?

Eliminate the cost and manual errors of in-house payroll. Avoid penalties from tax non-compliance. Benefit from the additional skills of specialists in payroll, while avoiding the extra costs of hiring an in-house team. Quite simply, outsourcing payroll saves your company a lot of time, money and worry.

Outsourcing your payroll to ADP means you don’t need to:

Manage an in-house payroll department
Worry about completing reports about personnel changes
Set up a legal entity to run a compliant payroll
Submit local statutory reports by yourself
Calculate employee CPF contributions and tax deductions on your own

How to outsource payroll and what to ask

When deciding whether or not to outsource your payroll, make sure you consider:

Their length of experience in managing payroll for clients
Whether they have particular expertise, for example, large corporates, charities or small businesses
The number of payroll experts on their team
The availability of their payroll experts to answer any of your questions as they arise
How they anticipate maintaining your payroll compliance obligations

Do your research, and if you’re dissatisfied with the answers to the questions above, the right provider will be happy to help.

Free your teams from payroll pains

Unburden your HR teams from manual payroll and make their work more rewarding. Let them focus on strategic objectives and react in an agile manner as events arise.

Payroll is becoming more complex and time-consuming but getting it right is vital.

By outsourcing payroll, your HR teams can:

Spend more time supporting employees
Develop training to retain talent
Focus on strategic goals for an employee’s overall performance

Other benefits of outsourcing payroll include:

Cutting costs
Making better decisions about the cost of labour
Reducing manual errors
Avoiding penalties for regulatory non-compliance¹

¹ A Forrester study found that after investment in ADP Global Payroll, an estimated USD$1.8 million could be avoided in compliance costs.

When does your business need to outsource payroll?

You need to outsource payroll when you:

Need your staff to focus on workforce development
Want to optimise HR processes and gain more visibility into your costs
No longer have the skills in-house to manage payroll
Must ensure your business is compliant and costs controlled
Want payroll expertise to navigate payroll challenges

If you don’t have HR, finance or admin staff already in place, outsourcing payroll to payroll experts could be the right option. Any shape and size of businesses in all industries can benefit from outsourcing payroll. It’s especially helpful if your business:

Has strategic tasks that require HR, finance and admin
Requires payroll data for strategic business decisions²
Needs payroll continuity and disaster recovery
Is affected by current or future regulation changes

² ADP’s global payroll survey found that 73% of companies surveyed did not have the payroll data to inform strategic decisions.

What payroll functions can be outsourced?

If you decide to outsource your payroll to a provider, there are many functions they fulfil, including:

Running payroll and calculating employee pay
Calculating regional and local payroll taxes
Filing mandatory Government reports such as IR8A
Calculating employee benefits

If you’re interested in outsourcing your company’s payroll to a trusted provider, make sure you do your research. A professional and reputable outsourced provider will take away the complexity, time and cost of handling payroll in-house – and the risk of penalties for not meeting compliance deadlines³.

³ ADP’s global payroll survey found that 51% had limited confidence in their payroll compliance.

Don’t risk data security with an unreliable provider! Always grill a potential provider about how they maintain data confidentiality and their expertise, including:

What basic and more advanced services do they offer
The number of clients and length of relationship with them
The rates for running payroll per employee
Expertise in helping with local tax filing
Guarantees about employee confidentiality

If you decide to use ADP as your provider, you can save time for your business because ADP helps you handle your payroll 100%, end-to-end.

Combine the power of payroll and HR

Manage all your payroll, HR services, talent, time and people data in a single system with ADP’s all-in-one HCM built for medium-sized organisations.

Reduce HR workloads and minimise errors

Save time and empower your staff with employee self-service

Offer you remote access to your payroll

Why trust ADP with your payroll outsourcing?

When outsourcing something as crucial as payroll to a partner, you need to know you’re in safe hands. From small-business requirements to global payroll needs, at ADP we have over 70 years’ payroll experience. We also have a history of innovation. We were the first payroll company to deliver automation, move to the cloud, develop a mobile app and create an online marketplace.

Since 1949 we’ve been a trusted partner that people can count on. We manage payroll for over 1,000,000 clients worldwide, across all industry sectors.

Both Gartner and Everest have identified us as a leader in payroll solutions. We have also been named Leader in NelsonHall Payroll Services NEAT Report for 7 years running.

ADP managed payroll services help you:

Improve payroll and human resource expertise and competences
Align payroll and HR with the needs of your business
Benefit from expert payroll and HR resources when needed
Improve the efficiency of your internal HR processes
Cut hidden costs, such as time spent studying new regulations

Enjoy peace of mind knowing that your payroll is safe, accurate and compliant in the hands of an experienced payroll provider like ADP.

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Awards & Recognition

Everest Group
Multi-Country Payroll (MCP) Solutions PEAK Matrix® Assessment 2021

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Leader in NelsonHall Payroll Services NEAT Assessment

8 years

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Ventana Research
Digital Innovation Award for Next Gen HCM Platform

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FAQs
Your payroll outsourcing questions answered

Why outsource payroll services? What are the benefits?: If you decide to outsource your payroll to ADP, we’ll help you align payroll and HR services with the needs of your business. By streamlining payroll functions and enabling the sharing of data, we improve expertise and collaboration across teams. ADP has thousands of payroll and HR experts available to advise on the implications of any changes. Plus, our cloud-based software eliminates manual errors, increasing productivity and releasing cost efficiencies.
How easy would it be to start your payroll with ADP?: It is definitely easy to start processing payroll with ADP. Processing payroll can be done at any time, not just a new quarter or new year. If you’re switching payroll providers, you can ease the transition process by asking for all the necessary forms and information upfront.
What business size does ADP serve?: Whether you’re a small, mid-sized or global business, ADP offers payroll services that are tailored specifically to your needs! ADP provides flexible payroll solutions that help to simplify payroll, so you can scale up or down depending on your business needs. We manage the complexities and day-to-day tasks of payroll, so you can focus on running your business. By ensuring greater accuracy and seamless integration, our cloud-based technology also delivers insights to help you make more informed decisions.
How do I choose a good payroll service provider?: First, decide what form of outsourced payroll solution your business needs. You may opt for fully or partially managed payroll services, depending on your size and specific objectives. Check how many years of payroll experience the provider has and their accreditations. ADP is the world’s most experienced payroll partner bringing over 70 years’ payroll experience and manages payroll for over 1,000,000 clients. We have been named Leader in NelsonHall Payroll Services NEAT Report for 7 years running, most recently in the Payroll Services NEAT 2021 report for overall digital payroll capability, multi-country payroll and performance in the Asia Pacific region. For the 19th season in a row, verified product users have rated ADP a Leader in Payroll (G2 Summer 2021).
How is my data managed by ADP?: We adopt Binding Corporate Rules (BCR) for processing client employee data and business contact data. These BCRs serve as the basis for our Global Privacy Program. Learn how we provide you with the highest level of data privacy.